Privacy Policy

🔒 Privacy Policy - (Shop Nexsy)

1. Information We Collect

We may collect the following information:

  • Name, email, phone number

  • Shipping and billing address

  • Payment information (processed securely through third-party gateways)

  • Device data, IP address, and browsing behavior

  • Order history and customer support messages

2. How We Use Your Information

We use your data to:

  • Process and deliver orders

  • Send order updates and tracking details

  • Improve website performance

  • Provide customer support

  • Prevent fraud and maintain security

  • Personalize your shopping experience

3. Payment & Security

  • All payments are securely processed through trusted third-party gateways.

  • We do not store your full credit/debit card information.

  • Data is encrypted and protected from unauthorized access.

4. Cookies & Tracking

We use cookies to:

  • Improve website functionality

  • Track browsing activity

  • Save preferences (like cart items)

  • Analyze traffic for better performance

Customers can disable cookies through their browser settings.

5. Sharing Your Information

We only share your data with trusted partners for essential services:

  • Payment processors

  • Shipping and logistics providers

  • Analytics and marketing tools

  • Fraud prevention services

We do not sell, trade, or rent personal information to third parties.

6. International Data Transfers

Because we serve customers globally, your data may be processed in different countries.
We ensure all third-party partners follow safe data protection standards.

7. Data Retention

We keep your personal information only as long as necessary for:

  • Order processing

  • Legal or accounting requirements

  • Customer service records

After this period, data is securely deleted.

8. Your Rights

You can request to:

  • Access your personal data

  • Update or correct your information

  • Delete your data (in certain cases)

  • Opt out of marketing emails

  • Ask how your data is being used

9. Email & Marketing Consent

If you choose to subscribe, we may send you:

  • Promotions

  • Offers

  • Product updates

You can unsubscribe anytime.

10. Protecting Your Data

We use encryption, firewalls, and secure servers to protect your information from:

  • Unauthorized access

  • Modification

  • Disclosure

  • Loss or misuse

11. Children’s Privacy

We do not knowingly collect data from children under 13 years old.

12. Updates to This Policy

Our Privacy Policy may be updated periodically.
Any changes will be posted on this page with the updated date.

13. Contact Information

For privacy-related questions, contact us:
📧 contact@shopnexsy.com