Shipping Info

📦 Shop Nexsy Store – Shipping & Handling Policy

(USA, UK, Canada, Australia & New Zealand — Free Shipping on All Orders ✨)

1. Order Processing Time ⏱️

  • Orders are processed within 1–2 business days.

  • Weekend/holiday orders are processed the next business day.

  • A confirmation email is sent once processing is complete.


2. Shipping Time (12–15 Days Maximum) 🚚

  • Estimated Delivery Time: 12–15 business days (maximum).

  • Early Delivery Possible: Some products may arrive earlier, within 7–10 days, depending on product type and warehouse location.

  • Delivery time may vary due to product availability, courier workload, weather conditions, or customs delays. 🌦️


3. Free Shipping to All Supported Countries 🎉

We offer 100% Free Shipping on all orders to:
🇺🇸 United States
🇬🇧 United Kingdom
🇨🇦 Canada
🇦🇺 Australia
🇳🇿 New Zealand

No minimum spend — free shipping on every order. 🆓


4. Order Tracking 🔍

  • A tracking number and link will be emailed once your order ships.

  • Tracking updates may take 24–48 hours to appear. ⏳


5. Customs & Import Duties 🛃

  • UK, Canada, Australia, and New Zealand orders may have customs or import fees depending on local regulations.

  • These charges (if any) are the customer’s responsibility.


6. Lost, Missing, or Damaged Packages 📦❗

  • If a product arrives damaged, contact us within 48 hours with photos. 📸

  • For missing or lost packages, we will start an investigation with the courier.

  • Refunds or replacements are issued after verification. ✔️


7. Packaging & Handling 📦✨

  • Every product is quality-checked before shipping.

  • Secure and protective packaging is used to ensure safe delivery.

  • Multi-item orders may arrive in separate shipments depending on warehouse availability. ➗


8. Order Changes & Cancellations ❌

  • Changes or cancellations are only accepted within 12 hours of placing the order.

  • Once shipped, the order cannot be modified or canceled. 🚫


9. Contact Us 📞

For any shipping or delivery queries, reach out at:
📧 contact@shopnexsy.com